AI and clinical safety

AI features are intended to assist with documentation: draft notes, non-diagnostic administrative summaries, preparation prompts, and search over your session history. All outputs are drafts.

AI features are not intended for emergency response, crisis triage, suicide or self-harm risk assessment, diagnosis, treatment planning, medication decisions, or any autonomous clinical decision. Illumate is not a medical device.

You must review, edit, and approve AI outputs before using them in a clinical record or sharing them with any third party. Each AI output is labelled as a draft; there is no automated send to an EHR without review.

AI outputs may contain errors or “hallucinations”, be incomplete, or be inapplicable to a particular case. Guardrails reduce but do not eliminate out-of-scope output.

Actions on content and AI outputs are logged; where applicable, human approval of an output is recorded for oversight purposes.

Report unsafe or incorrect AI outputs to hello@illumate.me so we can improve guardrails and Service quality.