Subprocessors
Early access · updated June 27, 2026
The subprocessors below are engaged to provide the Service. This is a draft: the actual vendors, locations, and transfer mechanisms must be confirmed before publication.
| Vendor | Purpose | Data categories | Location | Transfer mechanism | DPA/BAA status |
|---|---|---|---|---|---|
| Cloud hosting provider | Hosting and storage | Account and session data | EU / other regions | SCC where applicable | Data processing agreement; named on request |
| Transcription (speech-to-text) provider | Transcription (speech-to-text) | Audio | EU / other regions | SCC where applicable | Data processing agreement; named on request |
| AI inference provider | AI inference and embeddings | Prompts and session context | EU / other regions | SCC where applicable | No training on your data; named on request |
| Stripe | Payment processing | Billing data | EU / US | SCC where applicable | Data processing agreement (Stripe DPA) |
| Customer support tool | Customer support | Tickets and attachments | EU / other regions | SCC where applicable | Data processing agreement; named on request |
These are categories of subprocessors; the current named list, with regions and transfer mechanisms, is available on request. We provide notice of new or replacement subprocessors where required: hello@illumate.me.
Illumate is in early access, so these documents may be updated as the service evolves. The provider and contact details are set out in the sections above.